| Ever wonder why there are no lines at DePasquale The Spa, Frédéric Fekkai and Maximus, despite very high traffic daily. We'll let you in on a well-kept secret. It's the Flow. Ask anyone who has used the VS&S Control Center and they will tell you the Flow is irreplaceable.
Ever watch the screens at the airport? The VS&S; Control Center is similar but instead of controlling airplanes, you control the client's every movement from check in to check out while providing the best products and services possible. It is the center of the spa and salon every day and every staff member can see it and operate it at their level of clearance.
And the best part, VS&S conforms to your environment whether you are a large medi-spa or a value priced chain. The "Flow" becomes your own using the Client Center as a tool to do business as usual or advance to a different level.
Open a cafe and serve delicious food for clients who want that service. VS&S lets multiple departments or vendors have their own Control Center with POS and share the Spa and Salon's client database or simply add food orders to the ticket of the day from a workstation, PDA or front desk using one Control Center. Share with us your idea or dream.
VS&S is both staff and client centric. Your staff has the tools dedicated to serve clients quickly, efficiently and in a way the client never feels frustrated or rushed. The true meaning of VS&S is client centric because of the choices. Your client can check themselves in or let front desk check them in, it's a personal choice. The client can book his or her own appointment on the web or on the phone with the spa/salon.. Choices that have value to your clients are choices built into VS&S. VS&S is touch screen, paperless, distributed, and information at your fingertips, wherever you are.
VS&S can be operated on an Internet device, a PC, a laptop, a wireless PDA (hand held), and any future devices the WEB makes possible. Run on a LAN or WAN. It is written in HTML, allowing you the most flexibility possible. And we are the only Spa and Salon application written that way.
- Who's coming
- Who's here and is she new or a regular client
- What does she look like
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- Who is she with
- What is she having done
- How long has she been waiting
- What is her exact location right now
- What is her sales history
- Does she have special needs
- What is her ticket so far
- What did the technicians recommend
- What is the salon's balance so far today
- What do the technician's appointment schedules look like
- Who's clocked in
Here's what you can do from the Control Center::
- Add services to the ticket dynamically through the appointment book or bypass and simply add to the ticket.
- Add, change or delete from today's ticket from a paperless device
- Price changes and tech changes to today's ticket
- Access and update client formulas and spa forms at prescribed security levels
- Change her color to reflect a checkout note or she's late or…
- Send a check-out note to front desk or a note to the next technician on the ticket with a color code
- View the ticket and its status anytime
- View her sales history
- Point of Sale check out
- View or print who didn't show
- View or print who's checked out so far
Let us show you how it works so you know the secret. Call 1-800-382-5510 and press 2 and you will be scheduled for a virtual guided tour by an experienced spa and salon professional. Or send an email to www.virtualspaandsalon.com. The only requirement is an Internet connection and Microsoft's Internet Explorer. You'll be glad you did.
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