Self Service

Convenience and Time Savings are the things your clients expect in today's world
Before you say, self-service is not personal enough look at the world around us. All of a sudden, everything is do-it-yourself and some element of it is preferred by everyone. Banks were the first but now gas stations and even grocery stores have self service. Why this trend? They address two of the most important areas of any business; improved customer service and labor savings.

Yes, improved customer service. People hate to wait. Many will drive a substantial distance on a detour just to avoid sitting in traffic. It might take the same amount of time and even more gas, but they are in control and doing something. Picture your clients who are always busy and in a hurry. They can always go to the desk and check in. Now, they can also check themselves in. Once they start, they will expand to booking their next appointments and adding products to today's ticket. Do they think it's not personal? No, they appreciate the extra opportunity you provided for them. It's all about time-savings, efficiency and choices. If they prefer to talk to a person they have that choice. They will also appreciate your staff more. Be ready for less congestion at the front desk and more smiles all around.

A client simply walks up to the kiosk to touch buttons that display the options:
  • Self Check In
  • Book your Future Appointment
  • Book an additional Service Today
  • Add Product to Today's Ticket· Coming soon … Check out with a credit card

Think about the holidays. Your clients will thank you for this choice.

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