At last, all your staff members can hold your client's experience in their hands.
SCI pioneered the paperless environment in 1991. Since that time, workstations on the floor have changed from big and bulky to sleek and attractive. Today, all you need is a WIFI connection to make Virtual Assistant a reality. Virtual Assistant is not only touch-enabled but can read your handwriting. As an alternative to using a touch keyboard you can write the client's full name or the first few letters and retrieve the client you need to update or change information.
Time saved is time well spent
The Virtual Assistant hand-held computer allows staff to exceed customer expectations. A line at front desk? With Virtual Assistant you can take a client and check them in right on the floor. Pull your computer the size of your hand out of your pocket and look up the client's formulas or health requirements. At Christmas ring out a gift card on the floor and walk to a WiFi printer to retrieve the receipt.
Virtual Assistant - Puts you whenever, where ever your clients are
Because VS&S is web based, we have a real alternative to fixed location workstations on the work floor: Virtual Assistant on a PDA (personal digital assistant). Virtual Assistant can augment or replace traditional PC workstations.
The corporate server(s) uses the Microsoft Windows 2000 or 2003 Operating system and the User Interface is in html and Java Script. Servers are load balanced for efficiency and the number needed depends on the size of the chain.
Key Advantages of Virtual Assistant
Convenience - The technician does not have to leave their station to view their schedules, add product or services to a client's ticket send a note to the front desk, and look up the client's history, formulas and lifestyle.
Cost - A PDA and our software are half the cost of a PC workstation on the work floor.
Communication - With Virtual Assistant every aspect of the spa and salon is virtually connected -- nothing drops through the cracks. Communication is seamless from the client and technician, the front desk, and even other technicians. The technicians will love it and the clients will be better served.
How does it work?
Because VS&S is web based and runs on a browser, the PDA is another workstation on your network running the complete software. It doesn't just "run" over the web, it is WRITTEN in the web language - html. VS&S is the only software in the industry that can make that claim. All you need is a WIFI connection to make Virtual Assistant a reality.
Busy at Christmas? Grab a PDA and check people in on the floor. Virtual Assistant is there to serve.
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